Cancelation, refund & Payment Policy

Advance Payment:

A non-refundable advance payment of 15% of the total project cost is required before commencing any design work.

Payment can be made online or offline as per the client's preference.

Design Charges:

Architectural Design: ₹75 per sq ft.

Interior Design: ₹75 per sq ft.

Additional Charges:

Visiting Charges: Visiting charges for on-site assessments and consultations will be billed separately and are based on actual expenses.

Supervision Charges: Supervision charges will be billed separately based on the scope and duration of on-site supervision.

Gst or local taxes extra as per actual

Quoted Services:

Other charges for specific services (e.g., 3D modeling, animation, etc.) will be quoted separately before starting the work.

Pricing Policy

Advance Product Delivery:

Once the design work has commenced, the advance amount or product delivered will not be refunded under any circumstances

Architectural Design and Interior Design Charges:

The base charges for architectural and interior design services are set at ₹75 per square foot. This includes the conceptualization, planning, and design development stages.

Visiting Charges:

Visiting charges cover on-site assessments, client meetings, and consultations. These charges are billed separately and are based on actual expenses. The client will be provided with a breakdown of visiting charges in the invoice.

Supervision Charges:

Supervision charges apply to on-site supervision during the construction or implementation phase of a project. These charges are billed separately and are determined based on the scope and duration of supervision required.

Quoted Services:

Additional services, such as 3D modeling, animation, virtual reality experiences, or any specialized services requested by the client, will be quoted separately. The pricing for these services will be provided before the commencement of work, and the client can choose to accept or decline these additional services.

Payment Schedule:

The payment schedule will be communicated to the client before starting the project. Typically, it involves an initial non-refundable advance payment, followed by milestone payments at different stages of the project. The final payment is due upon completion and delivery of the project.

Customization of Design:

The base design charges cover standard architectural and interior design services. Any customization requests or alterations to the original design concept may incur additional charges, and these will be communicated to the client in advance.


If there are changes to the project scope after the commencement of work, additional charges may apply. The client will be informed of any additional costs before implementing the changes.

Currency and Tax:

All prices are quoted in Indian Rupees (INR) unless otherwise specified. Taxes, if applicable, will be added to the final invoice as per the prevailing tax regulations.

Discounts or Promotions:

Any discounts or promotional offers will be communicated to clients during specific promotional periods. The terms and conditions of such promotions will be clearly outlined.

Client Approval:

The client will have the opportunity to review and approve the proposed design concepts before work progresses to the next stage. Approval signifies acceptance of the work done, and subsequent changes may incur additional charges.

Pricing Policy

Advance Payment:

The initial advance payment made by the client is non-refundable. This payment secures the consultancy's commitment to commence work on the project and covers initial administrative and planning expenses.

Product Delivery:

Once the design work has commenced, and any part of the product (designs, concepts, etc.) has been delivered to the client, the advance payment or payment for the delivered product is non-refundable. This policy is in place to account for the time, effort, and resources invested in creating the initial project components.

Cancellation before Commencement:

If a client decides to cancel the service before the commencement of design work, they may be eligible for a partial refund. The refund amount will be determined based on the cancellation fee, which is a percentage of the advance payment.

Cancellation after Commencement:

Once the design work has started, if a client decides to cancel the service, no refund will be provided for the advance payment. This is because the consultancy has already invested time and resources in developing the initial stages of the project.

Client Satisfaction:

In the rare event that a client is dissatisfied with the design concepts presented during the initial stages of the project, the consultancy may, at its discretion, consider revisions or adjustments. However, this does not imply a refund of the initial advance payment.

Defined Stage for Cancellation:

Clients have the option to cancel the service at a defined stage (e.g., before approval of initial design concepts) by paying any remaining dues up to that stage. This provides flexibility for clients to exit the project under specific conditions.

No-Refund Policy for Completed Work:

Once the project is completed and the final deliverables are provided to the client, no refunds will be issued. The completion of the project signifies the fulfillment of the consultancy's services.

Refund Processing Time:

If a refund is applicable, the processing time for refunds may vary and will be communicated to the client. Refunds, if approved, will be processed through the original payment method.

Communication of Refund Decisions:

All decisions regarding refunds will be communicated to the client in writing. Clients are encouraged to carefully review the terms of the refund policy before engaging in services.

Force Majeure:

In the event of force majeure circumstances (unforeseen events beyond the control of both parties, such as natural disasters, pandemics, etc.), refund terms may be subject to review and modification based on the circumstances.

Cancellation Policy:

Defined Stage for Cancellation:

Clients can cancel the service at a defined stage (e.g., before approval of initial design concepts) by paying any remaining dues up to that stage.

Cancellation Communication:

Clients must communicate cancellations in writing. Verbal cancellations will not be considered valid.

Client Responsibilities:

Provide Accurate Project Information:

Clients are responsible for providing accurate and comprehensive information about their project, including the scope, requirements, preferences, and any specific constraints or challenges.

Timely Response to Queries:

Clients are expected to respond to queries, requests for information, and design approvals in a timely manner. Delays in communication may affect project timelines.

Approval of Design Concepts:

Clients are required to review and approve the proposed design concepts within the specified timeframe. Approval signifies acceptance of the design, and subsequent changes may incur additional charges.

Prompt Payment:

Clients are responsible for making payments according to the agreed-upon schedule. Timely payments are crucial to maintaining the project schedule and ensuring the smooth progression of work.

Collaboration in Customization:

If clients request customizations or alterations to the original design concept, they are responsible for collaborating with the design team to clearly communicate their preferences and expectations.

Provide Access to Site:

For on-site assessments, consultations, or supervision, clients are responsible for providing access to the project site as needed. This includes ensuring a safe and secure environment for the architectural team.

Compliance with Local Regulations:

Clients are responsible for ensuring that the project complies with all local building codes, regulations, and legal requirements. This includes obtaining necessary permits and approvals.

Client Input and Feedback:

Clients are encouraged to actively participate in the design process by providing input, feedback, and preferences. Regular communication helps in creating a design that aligns with the client's vision.

Reviewing Contracts and Agreements:

Clients should carefully review and understand the terms and conditions outlined in contracts, agreements, and any additional documents provided by the architectural consultancy. This ensures mutual understanding and agreement on the terms of engagement.

Notification of Changes or Issues:

Clients should promptly notify the architectural consultancy of any changes, issues, or concerns that may impact the project. Early communication allows for timely resolution and adjustments.

Confidentiality and Security:

Clients are responsible for maintaining the confidentiality and security of any sensitive information provided during the course of the project. This includes protecting login credentials and project-related documentation.

Cancellations and Changes:

If clients wish to cancel the service or make changes to the project scope, they are responsible for adhering to the cancellation policy outlined in the contract and for paying any associated fees.